Shipping Policy

Thank you for shopping at Drapiqq! We are committed to providing you with a transparent and efficient shopping experience. This policy provides detailed information about our shipping process. Please note that we currently only ship within the United States.

Order Processing and Delivery Time

To provide you with the clearest expectation, please review the total estimated time to receive your order below:

Total Delivery Time = Order Processing Time + Transit Time

  • Order Processing Time: 2-4 business days (Monday – Friday).

    • Our business hours are 8:00 AM – 6:00 PM Pacific Time (PT).

    • Order Cut-Off Time: 5:00 PM (PT). Orders placed after this time will be processed on the next business day.

  • Transit Time: 5-7 business days (Monday – Friday) after the order has been dispatched to the carrier.

Therefore, the total estimated time to receive your order is 7 to 11 business days from the moment you place it.

Shipping Rates

We offer a simple and clear fee structure for all orders:

  • Free shipping on all orders $199 and up.

  • A flat-rate shipping fee of $7.99 on all orders under $199.

The applicable shipping fee will be automatically calculated and displayed at checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing a tracking number. Please allow 24-48 hours for the tracking information to become active in the carrier’s system. Our primary shipping carrier is USPS.

Shipping Area & Restrictions

  • Shipping Area: We currently only ship to addresses within the United States.

  • Restrictions: To ensure successful delivery, we cannot ship to P.O. Boxes or APO/FPO/DPO military addresses.

Address Accuracy

The customer is responsible for providing a complete and accurate shipping address. Drapiqq (Inktoscript LLC) is not liable for lost packages or delivery delays due to an incorrect address provided by the customer.

  • Address Changes: If you need to change your shipping address, please contact us immediately at [email protected]. We will do our best to accommodate your request, but we cannot guarantee changes can be made after an order has been processed.

Delivery Issues (Lost or Damaged Items)

Please inspect your order upon reception. If an item is defective, damaged during transit, or if you receive the wrong item, please contact us within 7 days of delivery.

To resolve the issue quickly, please email us at [email protected] with your order number and a photo of the item’s condition. We will review your case and resolve it within 5-7 business days.

Taxes & Handling Fees

  • Sales Tax: Sales tax is calculated based on your shipping address in accordance with state and local regulations. The final tax amount will be displayed on the checkout page before you complete your purchase.

  • Handling Fees: We do not charge any additional handling fees. The total you see at checkout is the final price.

Delayed or Out-of-Stock Items

In the rare event of an unusual delay or if an item is out of stock after you have placed your order, our team will proactively contact you via email. You will be offered the following options:

  1. Wait for the item to become available.

  2. Choose an alternative item.

  3. Cancel the order for a full refund.

Returns & Exchanges

This policy exclusively covers shipping-related matters. For detailed information about returning a product, please refer to our dedicated Return & Refund Policy page.

Contact Us

If you have any further questions about our shipping policy, please do not hesitate to contact us:

Company Name: Inktoscript LLC

Company Number: 202462315511

Address: 548 Market St. #764948,San Francisco, CA 94104, USA

Email: [email protected]

Contact Form: Click here

Phone: +1 (800) 917-0784

Business Hours: Monday – Friday, 8:00 AM – 6:00 PM (Pacific Time, PT)

Response Time: Our customer service team typically responds within 1 business day during regular operating hours.