Payment Policy

At drapiqq, operated by Rue Roo LLC, we are dedicated to providing our customers with a secure, transparent, and straightforward payment experience. We proudly offer reliable and convenient payment methods for your transactions.

Accepted Payment Methods

To ensure maximum convenience and security, drapiqq accepts the following payment methods:

• PayPal: Secure, fast, and easy-to-use for online transactions.

• Stripe: Allows payments using major credit and debit cards, ensuring a smooth and secure checkout experience.

Payment Security

Your security is paramount to us. drapiqq employs industry-standard encryption technology (SSL – Secure Socket Layer) to protect all transactions processed through our website. Both PayPal and Stripe implement robust security measures, including PCI-DSS compliance, to safeguard your sensitive information and prevent unauthorized access.

We do not store or have direct access to your payment details. Payment information is handled directly and securely by PayPal and Stripe, trusted industry leaders in payment processing.

Payment Process and Confirmation

Upon completing your purchase, you will immediately receive an automated confirmation email outlining the details of your transaction, including your order number, purchased items, shipping details, and total charges. Please retain this confirmation for your records.

If your payment is successfully processed, your order will proceed to our processing queue within our stated processing timeframe (2–4 business days).

Issues with Payment

Should you encounter any issues during payment processing, please contact our customer support team immediately at contact@drapiqq.com. Our dedicated team will investigate and resolve your concerns promptly.

Payment Authorization

By completing your transaction, you authorize drapiqq, via PayPal or Stripe, to process and charge your selected payment method for the amount indicated at checkout, including applicable taxes and shipping fees.

Taxes and Charges

A standard sales tax of 5% will apply to all orders shipped within the United States, clearly displayed at checkout. No additional hidden charges or fees will apply beyond what is indicated in your order confirmation.

Order Cancellation Due to Payment Issues

We reserve the right to cancel any orders for which we cannot verify payment information or receive payment confirmation. You will be notified promptly via email if any payment issues arise affecting your order.

Failed Payments or Technical Issues

If your payment process encounters a failure or technical issue, please immediately reach out to our customer support team at contact@drapiqq.com. We aim to address and resolve these issues within 1–2 business days.

Payment Disputes

Should you have any concerns or disputes regarding your transaction, please contact us promptly through our customer support email at contact@drapiqq.com. We are committed to handling your disputes fairly, transparently, and swiftly.

Contact Information

For any questions, concerns, or assistance related to payments, please reach out to us:

Company Name: Rue Roo LLC

Company Number: B20250141840

Address: 837 Traction Ave Unit 307, Los Angeles, CA 90013, USA

Email: contact@drapiqq.com

Phone: +1 (323) 893-4038

Business Hours: Monday – Friday 8:00 am – 6:00 pm (Pacific Time, PT)

Response Time: Our customer service team typically responds within 12 hours during business days

Thank you for trusting drapiqq. We are committed to providing you with secure and effortless payment solutions for your shopping experience.